Business Process Improvement Education Workshops
Information-packed, hands-on workshops to prepare you for
your next project.
Learn the fundamentals of effective business process
and business process management for people processes...
The Ben Graham Corporation offers methods training that helps the
people in your organization build and maintain better work
processes. Process improvement has been the sole focus of
our business for sixty-one years!
Delegates consistently rate
our workshop as one of the best and most useful they have attended.
The workshops are hands-on and delegates leave with skills that
enable them to begin documenting and improving processes
immediately! While there is a high level of interest in process
improvement these days, the importance of documenting existing
processes is routinely underestimated and the skill required to do
it quickly and effectively is often lacking. This is an area
where our software and our methods can provide tremendous benefit.
If you are serious about developing your process improvement skills
quickly, join us at one of our hands-on workshops where you will
draw process maps, participate in a role-playing analysis session
and be involved in discussion and exercises that address all the
phases of an improvement project. You will leave the workshop with a
binder full of materials and articles, a copy of our book, “Detail
Process Charting: Speaking the Language of Process” and enthusiasm
to put your newly acquired skills to work! Our public workshops are
conducted at the
Dayton Engineers Club
that once served such noted inventors as Orville Wright, Charles
Kettering, Colonel Edward Deeds and others. The workshop includes
lunch each day in the Club’s own fine dining room plus morning and
afternoon refreshments. Dr. Ben S Graham Jr. will participate in our
public workshops to reflect on his fifty-plus years teaching and
consulting in process improvement.
Fax Registration Form
We offer 2 & 3 day in-house education
workshops that you can customize to meet your specific
requirements - (Management Overview, Project Facilitator
Education, Data Collection, Using the Software, Analysis,
Calculating Benefits and Costs, Preparing and Presenting
Recommendation Proposals...all geared toward improving
productivity and performance.)
Our three-day education workshop is a
fast track course for people who want to develop
process-oriented expertise and deliver process-focused
improvements for internal and external clients.
If you have 3 or more people you
would like trained, you may opt to send them to our facility
in Dayton, OH. The price for this is the same as the price
for attending a public workshop. Once a date is scheduled,
we will promote the workshop publicly.
Learn to organize and guide teams
through process improvement projects
Draw process flow charts by hand and
with the Graham Process Mapping Software
Become familiar with process
flowcharting as the principal tool of the improvement methodology
Learn how to analyze process maps and
identify opportunities for improvement
Produce maps of work processes that are
easy-to-read, easy-to-update, and ideal for training and maintaining ISO
"Excellent Class! I can't think of any organization that couldn't use
these skills to work more efficiently, save money and improve customer
satisfaction. Thank you!"
Esther Sanchez, SCC
Mental Health Department
"The course is excellent!"
Ginny Jones, CRM,
Records Manager, Newport News Dept. of Public Utilities
"Over the years I have sent many people to Ben’s workshops and on a
couple of occasions have had him conduct in-house workshops for me.
Anyone attending a Graham Process Improvement Workshop can expect to
come away with an organized common sense approach to achieving process
President, Productivity Unlimited
Questions or Comments - Call 800-628-9558 or
send us a note
Copyright 2014, Ben Graham Corp.